Privacy Policy

1. Introduction

Eagle East Shipping (“Eagle East,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a lead form, request a shipping quote, or contact us through our advertising campaigns and digital platforms.

2. Information We Collect

We may collect the following information when you interact with our website, advertisements, or lead forms:

• Full name
• Phone number
• Email address
• Company name, if applicable
• Shipping requirements and service preferences
• Any additional information you voluntarily provide through our forms or communications

We may also collect certain technical information, such as browser type, device information, and website interaction data, where applicable.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and requests for shipping services.
• To provide shipping quotations and relevant service information.
• To contact you regarding your shipping requirements.
• To improve our services, customer experience, and marketing campaigns.
• To follow up on business inquiries and potential customer relationships.
• To comply with applicable legal and regulatory requirements.

We will not use your information for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis or notice, where required.

4. Sharing of Information

We may share your information with authorized employees, service providers, and business partners when reasonably necessary to respond to your inquiry, provide our services, operate our website, or manage our customer communications.

When you submit a lead form through advertising platforms such as Google, Facebook, Instagram, LinkedIn, TikTok, or Snapchat, your information may also be processed by the relevant platform in accordance with its own privacy policy.

We do not sell your personal information to third parties.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legitimate business needs, and comply with applicable legal obligations.

6. Cookies and Advertising Technologies

Our website may use cookies, analytics tools, and advertising technologies to understand website usage, measure advertising performance, and improve our marketing efforts.

Where applicable, these technologies may be provided by third-party services, including Google Ads and social media advertising platforms.

You can manage cookies through your browser settings and any consent controls provided on our website.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction of the processing of your personal information.

To exercise your rights or ask questions about how we handle your information, please contact us using the details provided below.

8. Third-Party Websites and Services

Our website and advertisements may link to third-party websites or services. Eagle East Shipping is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. Any updates will be published on this page, together with the revised update date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

By submitting your information through our forms, you acknowledge that you have read this Privacy Policy.